Shipping policy
Cupid’s Workshop Shipping Policy
Thank you for shopping with Cupid’s Workshop! We are committed to providing reliable shipping so your special items arrive safely and as quickly as possible. Please review the details below regarding our shipping process and timelines.
Processing Time
Order Processing:
All orders are processed within 3 business days of being placed. Business days are Monday through Friday, excluding weekends and holidays.
During high-volume periods, such as holidays or special promotions, processing times may be slightly extended. If delays occur, we will notify you via email.
Shipping Time
Standard Shipping:
Once your order has been processed, it will ship via standard shipping. Delivery typically takes 7–12 business days, depending on your location.
International Orders:
International shipping times may vary by destination and are subject to customs processing. Please allow additional time for delivery, especially during peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and size of your order.
Shipping Carriers
Cupid’s Workshop partners with reliable carriers such as USPS, UPS, FedEx, DHL, and other trusted shipping providers to ensure safe and timely delivery. Tracking information will be sent via email once your order ships.
Order Tracking
After your order has shipped, you will receive an email containing your tracking number. You may use this number to monitor your shipment through the carrier’s website.
Shipping Locations & Restrictions
We proudly ship worldwide.
For international orders, delivery times may vary due to customs procedures. Customs delays are beyond our control and may extend delivery times.
Address Accuracy
Please ensure that your shipping address is accurate and complete at checkout. Cupid’s Workshop is not responsible for delays, lost shipments, or misdeliveries caused by incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at apollo5ohclips@gmail.com. We will work with you and the shipping carrier to help resolve the issue.
Customs and Import Fees
For international shipments, any applicable customs duties, taxes, or import fees are the responsibility of the customer. We recommend checking with your local customs office for details regarding potential additional charges.